Contact UsWe are here to helpIf you would like to contact our support team, you can reach us by phone, by email or send a message using the form below and we will get back to you as soon as possible. Landline Telephone No: 01506 870 220
Local Rate Number for UK customers: 0345 602 3712 eMail: info@stickandcaneshop.co.uk
We will always reply to emails as quickly as we can during working hours.
Customer Support Team: Normal Opening Hours The customer support team is available from 9:30am to 5pm Monday to Thursday and 9:30 to 4pm on Fridays.
Lines are closed at the weekend, UK Bank Holidays and during Summer and Winter Staff Holidays. The Stick & Cane Shop is a trading subsidiary of Naysmith Ltd. Head Office & West Calder Showroom Unit 5/6 Polbeth Industrial Estate
West Calder, West Lothian, EH55 8TJ
UK Normal Opening Hours:
Monday 1pm to 5pm
Tuesday, Wednesday & Thursday 10am to 5pm
Friday 10am to 4pm
Closed Weekends and UK Bank Holidays Easter Holidays & Stocktake: Please note we will be closed from 3pm on Thursday 28th March and will reopen at 9am on Tuesday 2nd April. We are closing early on Thursday to do our yearly stocktake and then we will be closed for family time over the Easter Holidays. We will despatch as many order as we can on Thursday up until the courier collections, after this the next despatch day will be Tuesday 2nd April 2024. Returns: If you are considering returning an item, please e-mail first, quoting the order reference number shown on your packing list and we will issue you a returns number. If you return an item without a returns number this will cause a delay in your request. Click here for full returns information. Online Enquiry Form | 
