We are here to help
If you would like to contact our support team, you can reach us by phone, by email or send a message using the form below and we will get back to you as soon as possible.
Landline Telephone No: 01506 870 220
Local Rate Number for UK customers: 0345 602 3712
We will always reply to emails as quickly as we can during working hours.
Customer Support Team Opening Hours
The customer support team is available from 9:30am to 5pm Monday to Thursday and 9:30 to 4pm on Fridays.
Lines are closed at the weekend and the UK Bank Holidays.
The Stick & Cane Shop is a trading subsidiary of Naysmith Ltd.
Head Office & West Calder Showroom
Unit 5/6 Polbeth Industrial Estate
West Calder, West Lothian, EH55 8TJ
Showroom Opening Hours:
Monday 3pm to 5pm
Tuesday, Wednesday & Thursday 9:30am to 5:00pm
Friday 9:30am to 4pm
Closed Weekends and UK Bank Holidays
Returns: If you are considering returning an item, please e-mail first, quoting the order reference number shown on your packing list and we will issue you a returns number. If you return an item without a returns number this will cause a delay in your request. Click here for full returns information.
Online Enquiry Form