Contact Us

We are here to help

If you would like to contact our support team, you can reach us by phone, by email or send a message using the form below and we will get back to you as soon as possible.

Landline Telephone No: 01506 870 220
Local Rate Number for UK customers: 0345 602 3712

We will always reply to emails as quickly as we can during working hours.

Customer Support Team Opening Hours

The customer support team is available from 9:30am to 5pm Monday to Thursday and 9:30 to 4pm on Fridays.
Lines are closed at the weekend and the UK Bank Holidays.

The Stick & Cane Shop is a trading subsidiary of Naysmith Ltd.

Head Office & West Calder Showroom

Unit 5/6 Polbeth Industrial Estate
West Calder, West Lothian, EH55 8TJ

Showroom Opening Hours:
Monday 3pm to 5pm
Tuesday, Wednesday & Thursday 9:30am to 5:00pm
Friday 9:30am to 4pm
Closed Weekends and UK Bank Holidays

Returns: If you are considering returning an item, please e-mail first, quoting the order reference number shown on your packing list and we will issue you a returns number. If you return an item without a returns number this will cause a delay in your request. Click here for full returns information.

Online Enquiry Form

Please add the two numbers