Contact Us & How To Find Us

The Stick & Cane Shop is a trading subsidiary of 
Naysmith Ltd

If you want to contact us then please fill in the online contact form below, e-mail, telephone, fax, write!

Our head office address:

Naysmith Ltd
Unit 5/6 Polbeth Industrial Estate
West Calder
West Lothian
EH55 8TJ

Landline Telephone No: 01506 870220

Local Rate Number for UK customers: 0345 602 3712

Customer Orderline Hours: Open 10am to 4pm - Monday to Friday
(Closed Bank Holidays)

Despatch days: Mondays, Wednesdays and Fridays.

Please note: As a precautionary measure our showroom is closed for now. We will be running a reduced staffing level with some working from home. To help with resources, we will now be despatching orders on a Monday, Wednesday and Friday until further notice. We do however appreciate that our customers will have questions during these times. Please drop us an email at any time, and our customer line will remain open from 10am to 4pm, Monday to Friday. So if you do have need to contact us, we would be delighted to chat with you and help with your orders and questions.

Click here to read our Coronavirus Information Page

Returns: If you are considering returning an item, please call or e-mail first, quoting the order reference number and we will issue you a returns number. If you return an item without a returns number this will cause a delay in your request. Please click HERE to go to our customer service page for full information.

To send us a message please complete the form below, press Send and we will get back to you as soon as possible.
Please remember we are closed at the weekends. 

  Please complete the details below and then press Send

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