Contact Us & How To Find Us

The Stick & Cane Shop is a trading subsidiary of 
Naysmith Ltd

If you want to contact us then please fill in the online contact form below, e-mail, telephone, fax, write!

Our head office address:

Naysmith Ltd
Unit 5/6 Polbeth Industrial Estate
West Calder
West Lothian
EH55 8TJ

Landline Telephone No: 01506 870220

Local Rate Number for UK customers: 0345 602 3712

Customer Orderline Hours: Open 9am to 5pm - Monday to Friday
(Closed Bank Holidays)

Showroom Opening Hours: Open 9am to 5pm - Monday to Friday
(Our showroom remains closed currently due to lockdown)

Despatch days: We continue to despatch orders throughout the week from Monday to Friday, excluding bank holidays.

Click here to read our Coronavirus Information & Showroom Visiting Guidelines Page


Festive Holiday Opening Hours

CLOSED - Thursday 24th December to Monday 28th December 2020

OPEN - Tuesday 29th December 2020 Phonelines and Despatch Open we will despatch as many orders as we can on this day.

CLOSED - Wednesday 30th December 2020 to 3rd January 2021

OPEN - Monday 4th January 2021 Open and despatching as normal. Couriers are not back to work in Scotland until the 5th January 2021 due to a Scottish Bank Holiday. Any Express Parcels will be despatched on Tuesday.


Returns: If you are considering returning an item, please call or e-mail first, quoting the order reference number and we will issue you a returns number. If you return an item without a returns number this will cause a delay in your request. Please click HERE to go to our customer service page for full information.

To send us a message please complete the form below, press Send and we will get back to you as soon as possible.
Please remember we are closed at the weekends. 

  Please complete the details below and then press Send

First Name *
Surname *
Email *
Message *